Privacy policy
Courage Treats (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [https://www.couragetreats.com] (the “Site”) or interact with our services.
1. Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, phone number, shipping and billing addresses, and payment details when you place an order, sign up for our newsletter, or submit a contact or wholesale inquiry form. If you’re submitting a wholesale inquiry, we may also collect your company name or professional affiliation. In addition, we automatically collect certain technical data like your IP address, browser type, device type, pages visited, time spent on the site, and referring website using cookies, analytics tools, and similar technologies to improve our services and website performance.
2. How We Use Your Information
The information we collect is used to fulfill and manage orders, provide customer service, respond to inquiries, and keep you informed about your purchase. If you opt in, we may also use your information to send newsletters, product updates, promotions, or helpful tips. Additionally, we use data to better understand how visitors interact with our website so we can improve user experience and overall performance.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third-party service providers, such as payment processors, shipping carriers, email marketing platforms, and analytics services, in order to carry out essential business functions. These partners only receive the information necessary to perform their specific role and are required to follow privacy and data protection standards in line with this policy.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience, personalize content, and collect data on user behavior. This information helps us analyze website performance and tailor our communications. You can control the use of cookies by adjusting your browser settings; however, disabling cookies may affect your ability to use certain features on the site.
5. Email Marketing
If you subscribe to our newsletter, we may occasionally send emails about product launches, offers, or content we think you’ll find valuable. You can opt out at any time by clicking the “unsubscribe” link at the bottom of any marketing email. We’ll continue to send transactional emails related to your orders even if you unsubscribe from marketing messages.
6. Data Security
We take your data seriously and implement industry-standard security measures to protect the information you share with us. While we make every effort to safeguard your data, no system is completely foolproof. We recommend using strong passwords and being cautious when sharing sensitive information online.
7. Your Rights
Depending on your location, you may have rights related to your personal data, including the right to access, update, or delete your information, object to certain uses of your data, and withdraw consent where applicable. To make a request or ask questions about your rights, please contact us using the information below.
8. Children’s Privacy
Our website and services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has submitted personal data, we will take steps to delete the information as soon as possible.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at hello@couragetreats.com
